Best for subscription, billing and refund questions.
[email protected]
Contact
Talk to us
Questions about your subscription, a payment, or the app itself — we read everything and reply.
Phone
Monday to Saturday, 10:00–18:00 IST.
+91 9037 022243Response times
We acknowledge every message within 2 business days, and resolve most within 7.
Registered office
Ushaar Hoomans Private Limited
Door No. 4/461, 2nd Floor, Suite #1652,
Valamkottil Towers, Judgemukku, Thrikkakara,
Ernakulam, Kerala, India, 682021
| Legal entity | Ushaar Hoomans Private Limited |
|---|---|
| CIN | U72900KL2022PTC075447 |
| GSTIN | 32AADCU0904D1Z1 |
| [email protected] | |
| Phone | +91 9037 022243 |
| Support hours | Monday–Saturday, 10:00–18:00 IST |
What to include
So we can help on the first reply, please tell us:
- The mobile number your Kissa account is registered with
- Whether you subscribed on iPhone, Android, or through a payment link
- The payment reference, if your question is about a charge
- What you expected to happen, and what happened instead
Service delivery
Kissa is a digital service. There is nothing to ship — access is delivered electronically to your Kissa account immediately on successful payment, and is available on any device where you sign in with the same mobile number.
Grievance officer
If a complaint has not been resolved to your satisfaction, write to [email protected] with the subject line Grievance. We will respond within 7 business days.